SPECIALIST car and van finance company Moneybarn has been recognised in two top industry awards.
The Petersfield-based business has received accolades from Feefo and the Car Finance Conference Awards in recognition of delivering outstanding customer experiences at the forefront of the car finance industry.
Established in 1992, Moneybarn enables customers who might otherwise struggle for approval to buy a vehicle under finance.
The company has become a leader in the industry and its commitment to its customers and innovation has been rewarded.
Sales and marketing director at Moneybarn Simon Bayley said: “These award wins are really pleasing for the team and show we’re on track to achieving our goals as a company.
“To gain such praise from peers within our industry is hugely encouraging, and even more important is to know that our customers are viewing the service we’re delivering positively.”
The Feefo Gold Trusted Service Award is an individual seal of excellence which recognises exceptional services, and these have been rated by real customers.
Andrew Mabbut, chief executive officer at Feefo, which is also based in Petersfield, said: “We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award.
“We are so proud that so many businesses are putting customer service first.
“We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”
Shortly after the Feefo service award, Moneybarn won Best Specialist Car Finance Provider at the 2017 Car Finance Awards.
Judged by highly-regarded figures within motor finance and financial services authorities, the awards are a significant, sought-after accolade by companies working in this sector.
Innovations made by the company in recent years which have led to these award wins include a car finance calculator.
It also introduced ‘soft search’ when assessing an application. Unlike a full credit search, this does not leave a trace footprint on customers’ credit files when initial checks are made to see if a person will be accepted for a finance deal when trying to buy a vehicle.
Moneybarn, based in the Bedford Road trading estate in Petersfield, started trading in 1992.
It is now the largest specialist car finance lender in the country – a position in the marketplace which was helped further when Moneybarn was acquired by Provident Financial plc in August 2014 and this helped to increase the company’s rate of growth.